Call Forwarding
Receive your calls even when you are away from home. With Call Forwarding the incoming calls to your phone number may be directed to another phone number where you will be spending time.
$1/month
Activate *72/Deactivate *73
How to use
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Call Forward Busy/ Call Forward Don’t Answer
Forward your calls whether you are on the phone with another call or just can’t answer. This service is great for forwarding to voice mail.
$1/month
Busy – Activate *90/Deactivate *91
Don’t Answer – Activate *92/Deactivate *93
How to use (Scroll down after opening the directions for call forwarding)
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Call Forward Remote Access
Change your call forward from any touch-tone telephone. Call Forward Remote Access allows you to turn on, turn off, or change your forwarding number from any location.
$1/month
How to use
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Call Forward Fixed Destination
Forward your calls to the same number all of the time. Call Forward Fixed Destination allows you to have the number you are forwarding to programmed into the switching equipment, making call forwarding quicker and easier.
$1.25/month
Activate *78/Deactivate *79
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Call Waiting
Receive calls even when you are already on the phone. Call Waiting notifies you with a special tone that another caller is trying to get through. Depress the switch hook to connect the other call and put the first call on hold.
$1/month
Deactivate *70
How to use
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Three Way Calling
Add a third person to a telephone call. This service allows you to talk to two people in different places at the same time. All three people can be involved in the conversation.
$1/month
How to use
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Teen Service
Don’t answer calls that are not for you. Teen Service allows two telephone numbers to be assigned to a single line. Each number has its own distinctive ring indicating which number is being called. Not only for teenagers, but roommates, and home offices as well.
$2.50/month
How to use
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Speed Calling (8 or 30 numbers)
Quickly dial your most frequently called numbers by using Speed Calling. This service stores the numbers in memory so they can be called by dialing a one digit (for 8 numbers) or two digit (for 30 numbers) code.
8# - $1/month How to use
30# - $3/month How to use
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Caller ID
Know who is calling before you answer the phone. With Caller ID the caller’s name and number are displayed. To enjoy this service you need a display telephone or an add-on display unit. This equipment is available at Western Iowa Telephone for purchase or lease.
$4/month
How to use
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Caller ID on Call Waiting
Know who is calling when you hear the special Call Waiting tone when on the phone with another call. With Caller ID on Call Waiting you can view your display unit to determine if you would like to take the second call. To enjoy this service you must also purchase Caller ID and Call Waiting.
$1/month
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Automatic Recall
Return a call you could not reach to answer in time. Just dial a simple code and your phone will announce the phone number of the last unanswered call and will redial that number if prompted.
$1/month
Activate *69
How to use
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Automatic Callback
Don’t let a busy line keep you busy. With Automatic Callback, if you get a busy signal just dial a special code and hang up. Your phone will redial the busy number for up to 30 minutes. A special callback ring alerts you if the line becomes free and will automatically place the call for you.
$1/month
Activate *66/Deactivate *86
How to use
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Selective Call Forwarding
Allow only the important calls to follow you. Selective call forwarding allows you to create a list of up to 31 numbers you would like forwarded to another phone number.
$1/month
Activate *63
How to use
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Selective Call Rejection
Block unwanted calls from disturbing you. Create a list of up to 31 numbers and let your phone know which numbers you do not want to answer. Callers on your rejection list will hear an announcement that your number is not accepting calls at this time. All other calls will ring through as usual.
$1/month
Activate *60
How to use
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Distinctive Ringing/Call Waiting
Announce important callers with a special ring. You can create a VIP list of up to 31 numbers and if the call is from someone on your list you’ll hear a special ring or tone. All other calls will have a normal ring or tone.
$1/month
Activate *61
How to use
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Caller ID Blocking
Prevent your phone number from being displayed to the person receiving your call. Instead of displaying your phone number, a “P”, “Private” or “Anonymous” will be displayed. This can be a permanent or per-call service.
Permanent - $1/month
Per-Call - no charge
Activate *67
How to use (scroll down)
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Customer Originated Trace
Track harassing callers through the phone company. When you receive a harassing call hang up and dial a special code. The number will be recorded at the telephone company. If you choose to follow up on the matter, the telephone company will provide that number to the authorities.
No Charge
Activate *57
How to use
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1+Restriction
Restrict who is able to make long distance calls from your phone. With 1+Restriction you must enter your PIN before each long distance call.
1+ - $15/month
How to use
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900 Restriction
Block 900 calls or specify which 900 numbers can or cannot be called from your home phone with the use of your PIN.
Complete Block – no charge
Specific Block - $4/month
How to use
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Anonymous Call Rejection
Refuse calls from those who have blocked their numbers. When this service is on any callers who have blocked their number from being displayed on a Caller ID display will hear an announcement that you do not accept anonymous calls.
No charge for subscribers of Caller ID
Activate *77/Deactivate *87
How to use (Scroll down after accessing caller ID)
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